Today, the Luxury Institute is, first and foremost, a high performance client relationship consulting firm.
Provides in-depth research and analysis related to the perceptions and behaviors of wealthy consumers around the world.
Delivers strategic and tactical consulting services for large and medium-sized brands, as well as start-ups.
High performance client relationship building system that coaches luxury and premium brands to significantly increase client data collection, conversion and retention.
Luxury Institute unites luxury executives dedicated to building customer-centric enterprises. Luxury Client Experience Board, co-founded with The Ritz-Carlton, unites luxury executives dedicated to creating exceptional experiences and building long-term high performance relationships with clients.
In our most recent white paper, "Over-Hyped And Over-Rated: Luxury Institute's 7 Critical Things your Artificial Intelligence Vendor Won't Tell You, But You Need to Know," learn the critical facts about Artificial Intelligence (AI) and understand what you need to know before you sign on the dotted line with any AI vendor. See all white papers currently available.
Retailers & Brands: Register for a Complimentary Ticket and Travel Reimbursement
March 19-22, 2017 - Aria: Las Vegas, NV
An interview with Milton Pedraza, CEO of the Luxury Institute, and Luxury Interactive on how global economics, generational gaps and disruptive technologies are changing the way we engage with customers.
Luxury Institute partnered with Positive Luxury to published Positive Luxury's 2016 Predictions for the Luxury Industry: Sustainability & Innovation