Known globally as the foremost resource for affluent and wealthy consumer insights and client experience best practices, the Luxury Institute has served over 1,000 global luxury goods and services brands across dozens of luxury goods and services categories.
Provides in-depth research and analysis related to the perceptions and behaviors of wealthy consumers around the world.
Delivers strategic and tactical consulting services for large and medium brands as well as start-ups.
High performance client relationship building system that significantly increases client conversion and retention.
Luxury Retail Advisor Certification online education course for individuals and small to mid-scale boutiques.
Luxury Institute unites luxury executives dedicated to building customer-centric enterprises. Luxury CRM Association (LCRMA) Purpose: Co-founded with The Ritz-Carlton to enhance the CRM education and development of leading luxury brands. The goal of LCRMA is
In our recent white paper, Luxury Institute's Operations Optimization Summer Checklist, we provide a checklist addressing eight concerns from luxury executives as they wrestle with how to allocate resources across the organization to optimize performance.