Luxury Client Experience Board Membership

Luxury Institute unites luxury executives dedicated to building customer-centric enterprises


Co-founded with The Ritz-Carlton, the Luxury Client Experience Board unites luxury executives dedicated to creating exceptional experiences and building long-term high performance relationships with clients. The goal of the Luxury Client Experience Board is to educate brands on how to create seamless, omni-channel, and measurable customer experiences at every touch point


Annual membership benefits include

  • Networking breakfast events (2-3 times per year, 2 hours per event) featuring guest speakers, panelists or collaborative workshops
  • Exclusive industry insights and best practices shared at the events through a collective dialogue or by the presenting speaker(s)
  • Networking and outreach opportunities with 20-25 other top-tier luxury executives from all luxury sectors (members and invited guests)
  • One (1) complimentary hour of Luxury Institute consulting per year (quantitative research not included)
  • Executive summary and presentation content recap distributed following each event (as applicable)

    Inquire directly for details about annual fees

Current and Past Members

  • Audi
  • Bacardi
  • Barneys New York
  • Bentley
  • BMW
  • Bruno Magli
  • Buccellati
  • Bulgari
  • Burberry
  • Capital Group
  • Chanel
  • Darden Restaurants
  • David Yurman
  • Frette
  • Giorgio Armani
  • Gucci
  • Gurwitch Products
  • Hermès
  • IWC
  • Jurlique
  • La Prairie
  • Louis Vuitton
  • Mandarin Oriental
  • Michael Kors
  • Miele
  • Mulberry
  • Moet Hennessy
  • Ralph Lauren
  • Swarovski
  • Tiffany & Co.
  • Tourneau
  • Virtuoso

For more information on becoming a Luxury Client Experience Board Member, please contact us.