Luxury Institute News

April 18, 2013

Resonance Consultancy Releases Key Findings about U.S. Affluent Travel and Leisure in its 2013 Resonance Report

(Miami, FL)  April 18, 2013 – The Resonance Report, a national study by leading global tourism consulting firm Resonance Consultancy, sheds new light on the travel and leisure habits of affluent American households.

The study, conducted in conjunction with the Luxury Institute in New York, surveyed more than 1,200 individuals from households with incomes of $150,000 and higher to measure their travel and leisure preferences and aspirations. These affluent households account for almost a third of all domestic spending on lodging and air travel, according to recent estimates in the U.S. Bureau of Labor Statistics’ Consumer Expenditures Survey.

“The desirability of exotic vacations for the affluent remains virtually unchanged since 2008,” says Resonance Consultancy President, Chris Fair. “What’s changed is their growing interest in traveling with more family members and friends and their rising interest in once-in-lifetime experiences and classic journeys such as train travel, safaris and cruises that explore non-traditional destinations.”

Key Findings of the Resonance Report include:
•Affluent American households take an average of three vacations a year averaging six days in length.
•Ritz Carlton is the #1 hotel brand of choice for high net worth households ($1MM+) on vacation.
•Marriott is the most frequented hotel brand of affluent households.
•New York City is the most popular U.S. vacation destination, followed by Las Vegas and San Francisco.
•The Bahamas is the most visited island destination, followed by Puerto Rico and Jamaica while Turks & Caicos is the #1 destination affluent households aspire to visit.
•Italy is the #1 overseas vacation destination for affluent households, followed by the U.K. and France.
•Wine country tours and luxury cruises are the most desired type of vacation experiences.
•Affluent owners of vacation properties use them an average of 5 weeks per year.
•Affluent consumers are willing to spend an average of $650,000 on their next vacation property.

“This influential cohort uses its leisure time to explore what’s meaningful for them and for those closest to them,” says Milton Pedraza, CEO of the Luxury Institute. “The affluent consumer is driven by extraordinary experiences, and this study shows clearly the importance of experience for this demanding demographic.”

To download a copy of the Resonance Report 2013 visit resonancereport.com.

About Resonance Consultancy (http://www.resonanceco.com)
Resonance Consultancy provides brand development, strategic marketing and planning services to leading travel & tourism companies and organizations around the world. The principals of Resonance have completed more than 100 travel & tourism studies, reports and plans in 65 different countries.

About Luxury Institute (http://www.LuxuryInstitute.com)
The Luxury Institute is the objective and independent global voice of the high net worth consumer. The Institute conducts extensive and actionable research with wealthy consumers about their behaviors and attitudes on customer experience best practices. In addition, we work closely with top-tier luxury brands to successfully transform their organizational cultures into more profitable customer-centric enterprises.

November 10, 2010

News Release: Leisure is the New Luxury for Wealthy Americans Today

NEW YORK, NY–(November 10, 2010) – With the economy in the throes of a difficult recovery, affluent Americans consider that the most valued goods, services and experiences are not material in nature, but leisure-oriented pursuits. This finding is a result of new research conducted by the Luxury Institute, in cooperation with Resonance Consultancy, of households with an average income of $332K and net worth of $3.3 million. The conclusions suggest that while conspicuous consumption is on the wane, conspicuous leisure may soon be on the rise.

“Affluent households today consider leisure-oriented pursuits such as exotic vacations, vacation homes, the freedom to work from home and extended time off work to be the most desirable luxuries,” says Chris Fair, president of Resonance Consultancy. “It’s a significant change from the past when the most desired luxuries were usually material goods.”

Despite the recession, the tastes of the affluent have changed little since the last survey was conducted in 2008, with only the desires for electric/hybrid cars and jewelry dropping significantly. “In tough economic times, it’s not surprising that wealthy consumers are shying away from more visual displays of wealth such as fine jewelry and watches,” says Milton Pedraza, CEO of the Luxury Institute. “The good news is that the desirability of philanthropy has held steady. Large gifts are a very public way of communicating status.”

Companies that will benefit from the U.S. shift from conspicuous consumption to conspicuous leisure are likely to be high-end resorts, highly-differentiated hotels and experience purveyors from travel and tour curators to leisure outfitters.

About the Luxury Institute
The Luxury Institute is the objective and independent global voice of the high net-worth consumer. The Institute conducts extensive and actionable research with wealthy consumers about their behaviors and attitudes on customer experience best practices. In addition, we work closely with top-tier luxury brands to successfully transform their organizational cultures into more profitable customer-centric enterprises. The Luxury Institute also operates LuxuryBoard.com, a membership-based online research portal, and the Luxury CRM Association, a membership organization dedicated to building customer-centric luxury enterprises.

About Resonance Consultancy
Resonance Consultancy specializes in developing brand strategies and stories for innovative organizations, places and products to generate awareness and influence perceptions.