The Luxury Institute is the objective and independent global voice of the high net-worth consumer.
Luxury CRM Association
An organization of global Luxury CRM practitioners dedicated to building customer-centric luxury enterprises.
An organization of global Luxury CRM practitioners dedicated to building customer-centric luxury enterprises.
Luxury Board
A membership-based online resource of independent luxury market and business intelligence
A membership-based online resource of independent luxury market and business intelligence
Complimentary White Papers
NEW White Paper Published: Unleash the Power of Relationships Through Customer Culture. Additional topics include the 21st Century Luxury Enterprise and Wealth and Luxury Trends in 2012.
NEW White Paper Published: Unleash the Power of Relationships Through Customer Culture. Additional topics include the 21st Century Luxury Enterprise and Wealth and Luxury Trends in 2012.
Milton Pedraza on Customer Culture
Highlights from a recent speaking engagement where Milton Pedraza, CEO of the Luxury Institute, discusses the importance of establishing a Self-Reinforcing Customer-Centric Culture.