The Luxury Institute is the objective and independent global voice of the high net-worth consumer.
LCRMA Group for luxury industry leaders dedicated to building lasting customer relationships.
Recommendations for High Performance Relationship Building in the Luxury Tier
Complimentary White Papers
NEW White Paper Published: Luxury Institute’s Seven Trends Shaping Luxury in 2015. Additional topics include; Three Luxury Myths Killing Your Brand Equity, Wealth and Luxury Trends 2014 and Beyond, and 10 Innovative Action Steps that Drive Sales in this Uncertain Economy.
Milton Pedraza on Customer Culture
Highlights from a recent speaking engagement where Milton Pedraza, CEO of the Luxury Institute, discusses the importance of establishing a Bold Customer Culture.