white papers
CLICK BELOW FOR ACCESS TO ALL PDF FILES
JANUARY 2024: PRIORITIES, MYTHS AND REALITIES OF AI IN LUXURY GOODS AND SERVICES
MAY 2023: THE 7 LUXURY MYTHS KILLING BRAND PERFORMANCE
FEBRUARY 2023: 2023 FORECAST - EXPERTS PREDICT WHAT’S NEXT FOR THE GLOBAL LUXURY INDUSTRY
JULY 2022: EVOLVING VALUES AND PRIORITIES OF ULTRA-HIGH-NET-WORTH FAMILIES
MAY 2022: HOW TO PRIORITIZE CUSTOMER TECH’S TOP 5 IN 2022 AND BEYOND
APRIL 2022: THE CURRENT STATE OF DATA AND ANALYTICS IN THE LUXURY INDUSTRY
MARCH 2022: FROM COOKIE-CENTRIC TO EMOTIONALLY INTELLIGENT DIGITAL LUXURY MARKETING
FEBRUARY 2022: Can Your Luxury or Premium Brand Withstand an Economic Downturn in 2022?
JANUARY 2022: 7 Digital Luxury Myths Choking Your Brand’s Performance in 2022
SEPTEMBER 2021: Customer Data Myths That Are Putting Your Business Performance At Risk
JUNE 2021: New Rules for Data-Driven High-Performance Client Retention
APRIL 2021: GLOBAL LUXURY EXPERTS SHARE MYTHS AND REALITIES OF DIGITAL TRANSFORMATION
APRIL 2021: LUXURY INSTITUTE’S NEW RULES for Reinventing Your Business Model to Drive Customer-Centricity
MARCH 2021: LUXURY INSTITUTE AND DATALUCENT: REINVENTING MARKET RESEARCH IN THE ERA OF CONSUMER DATA EMPOWERMENT
JANUARY 2021: LUXURY INSTITUTE’S 7 UNCONVENTIONAL LUXURY TRENDS FOR THE ROARING 2020S
JANUARY 2021: THE NEW ERA OF PRIMARY CUSTOMER DATA
OCTOBER 2020: THE 10 NEW RULES FOR THE 21ST CENTURY DATA-DRIVEN ENTERPRISE
OCTOBER 2020: Top-Tier Luxury Experts’ Forecast For The Luxury Industry In 2021
SEPTEMBER 2020: DATA PRIVACY IS A BRAND REPUTATION ISSUE, NOT A COMPLIANCE ISSUE
SEPTEMBER 2020: EDGE AI IS THE FUTURE OF PERSONALIZED LUXURY
JULY 2020: The Three Skills Of Luxury Customer Experience In The Digital Age
JULY 2020: HOW TO BUILD AN ELITE CLIENT RELATIONSHIP TEAM POST PANDEMIC
MAY 2020: THE HIGHLY PROFITABLE JOURNEY FROM PRIVILEGED ACCESS TO ADVANCED PERSONALIZATION
April 2020: the 7 rules for reinventing your luxury business model post pandemic
APRIL 2020: LUXURY INSTITUTE AND GLIA FOUNDATION: EMPOWERING PERSONAL DATA FOR EXPONENTIAL ECONOMIC GROWTH
APRIL 2020: Preparing To Reignite Your Luxury Business Post Pandemic
march 2020: LUXURY INSTITUTE INSIGHTS AND RECOMMENDATIONS DURING THE COVID-19 CRISIS FROM THE GLOBAL LUXURY EXPERT NETWORK (GLEN)
January 2020: luxury institute’s 2020 luxury trends from the global luxury expert network (glen)
November 2019: Removing the Fear of Building Client Relationships in the Era of Privacy Legislation
october 2019: The Rising Tide of Advanced Personalization
SEPTEMBER 2019: HOW TO CREATE AN EMOTIONALLY INTELLIGENT ORGANIZATION
August 2019: The 12 Luxury Myths Destroying Your Business
June 2019: From B2C to Me2B: The Essential Convergence of Privacy and Personalization
JUNE 2019: “No Matter Who You Are, Most of the Smartest People Work for Someone Else”
May 2019: The Most Critical Job in Today’s Luxury Goods and Services Industry Doesn’t Exist
MARCH 2019: THE POWER OF EXPERTISE AND HUMAN CONNECTION IN THE LUXURY INDUSTRY AND BEYOND
February 2019: Consulting Disrupted - Luxury Institute’s 7 Compelling Reasons Why Traditional Consulting Is Dead
january 2019: Luxury Institute’s Top 3 Ways To Stay Hyper-Relevant In The Elite Expert Economy From The Global Luxury Expert Network (GLEN)
November 2018: Luxury Institute’s 2019 Luxury Trends from the Global Luxury Expert Network (GLEN)
October 2018: How To Be A Rock Star In The Elite Expert Segment Of The Gig Economy
June 2018: The Future of Work Manifesto: Self-Management and Emotional Self-Mastery Are The Most Powerful Skills for Business Success in the Next Decade
May 2018: ‘Caring Jobs’ Revolution Will Render A.I.’s Job-Destruction Algorithms Irrelevant, Predicts Luxury Institute and EIX
April 2018: Luxury Institute Reveals Seven Critical Issues Your Top Performing Sales Associates Won’t Tell You, But You Need to Know
March 2018: Luxury Institute’s Five Critical Skills Required to Successfully Scale a Luxury or Premium Conglomerate
March 2018: Luxury Institute: How a Simple Brand Health Assessment Can Reignite Your Business
February 2018: Luxury Institute and EIX: Top 5 Reasons Why Your Brand Culture Process is Failing
January 2018: Luxury Institute and EIX: Artificial Intelligence Demands Emergence of “Platinum Collar Worker”
October 2017: From Fear States To Flow States: Luxury Institute’s Proven System For Leading Sales Associates To Conquer Fear And Achieve High Performance In The ‘Relationship Zone’
September 2017: Luxury Institute’s 7 Smart Ways to Retain Talent in the New Age of Emotional Intelligence
June 2017: The Emotional Intelligence Revolution: Luxury Institute’s Seven Practical Steps to Executing High-Performance Emotional Intelligence in the Age of Artificial Intelligence
April 2017: Over-Hyped And Over-Rated: Luxury Institute’s 7 Critical Things your Artificial Intelligence Vendor Won’t Tell You, But You Need to Know
January 2017: The Most Critical Skill in Luxury and Retail in the 21st Century
September 2016: Luxury Institute’s 7 Rule-Breaking Moves Needed Now to Flourish in the Most Perplexing Luxury and Retail Market Ever
June 2016: Luxury Institute’s Three Most Dangerous Myths in Luxury and Retail Today
April 2016: Luxury Institute’s 21st Century Career Advice You Can’t Afford to Ignore: An Open Letter to Luxury Retail Sales Associates
March 2016: Luxury Institute Reveals 7 Major Improvements Store Managers Recommend to Drive Sales Performance Right Now
January 2016: Luxury Institute Reveals Top Seven Reasons Why Sales Performance Fails, And How To Fix It
September 2015: Luxury Institute Reveals the 10 Things Your Top Performing Sales Associates Aren’t Telling You, But You Need to Know
July 2015: Luxury Institute’s Operations Optimization Summer Checklist
June 2015: Luxury Institute’s 7 Rules for Peak Performance in Luxury Client Relationships
November 2014: Luxury Institute’s Seven Trends Shaping Luxury in 2015
January 2014: Three Luxury Myths Killing Your Brand Equity
2014: Wealth and Luxury Trends 2014 and Beyond
2014: 10 Innovative Action Steps that Drive Sales in this Uncertain Economy